Degrees of Formality

Task 1:

Rewrite the sentences below, replacing the words in italics with their formal equivalents from the box. Make sure you use the correct form of the verb.

review	concerned	angry	ensure	receive
purchase	complete	assure	request	would like

1. I can assure this will never happen again.

2. We will ensure the computer is repaired by one of our technicians.

3. The book I purchased online was damaged.

4. I would like you to give me my money back.

5. I hope you received the package I sent last week.

6. He’s really angry about the service he received at our store.

7. The work will be completed by the end of the month.

8. The manager is concerned that they won’t meet their deadline.

9. Please review the proposal and make any necessary changes.

10. She requested  the information a long time ago.

Task 2:

Read the sentences below and decide whether or not they use the degree of formality appropriate for the given situation. Revise the sentences if necessary.

1. a note to a co-worker: The meeting is at 10 sharp. Don’t be late. Change to please be on time.

2. a letter to a Member of Parliament: Thank you for your help in this matter Change to I’m so appreciate your help in this matter

3. an email message to a friend: I am looking forward to seeing you there :) 

4. a note to a child’s teacher: I would greatly appreciate it if you could inform me when I could meet with you.

5. an email message to a superior: I’ll let you know about the time of the meeting ASAP. Change to I would like to inform you about the time of the meeting.

6. a manager to her subordinates: Thanks for your hard work, guys! Change to thanks to your hard work, everyone!

7. a letter accompanying your résumé: Here is my résumé. Change to please enclosed find my resume on the attachment below.

8. a note to the office cleaner: I would appreciate it if you could kindly clean under my desk in a timely fashion change to may i ask you to clean under my desk when you come to my office.